Title: GDPR complaint email template Date: 2019-03-17 14:00 Since it's tedious as fuck to find copy-pasteable email templates to throw at people sending batches of unsolicited marketing garbage, because all the results in web search engines are all about creatively interpreting the GDPR to actually __send__ spam, here is mine: > Hello, > > Since I'm an European Union citizen, all my personal data, including my email address, > are protected by the Data protection Regulation (GDPR), even if your company > is based outside of the EU. See https://www.privacy-regulation.eu/en/ for details. > > As a data controller you are thus subjected to various obligations, > notably transparency. > > As per Article 15 ( https://www.privacy-regulation.eu/en/15.htm ), > please do provide me with: > 1. all the personal data you have about me; > 2. the purpose of the processing; > 3. why and how you collect/got access to them; > 4. if you share my data with other entities. > > As per Article 7, ( https://www.privacy-regulation.eu/en/7.htm ), > if this processing is based on my consent, please do send me the information > demonstrating that I have indeed consented to it. > > As per Article 17, ( https://www.privacy-regulation.eu/en/17.htm ), > I also want all my personal data to be destroyed from your > databases or other storage. > But only after you provide me with the information requested above. > > As per Article 19, ( https://www.privacy-regulation.eu/en/19.htm ), > do ask any company to whom you might have transferred my > data to do so as well, and provide me with proof of said destructions. > > As per Article 12 (3) ( https://www.privacy-regulation.eu/en/12.htm ), > you have one month to fulfill this request. After said period, > be assured that I will refer the case to the competent supervisory authority > ( https://edpb.europa.eu/about-edpb/board/members_en ), that has power > to hand out significant fines ( https://www.privacy-regulation.eu/en/83.htm ). > > Have a nice day, If you're French, the [CNIL](https://en.wikipedia.org/wiki/Commission_nationale_de_l%27informatique_et_des_libert%C3%A9s) has a nice [list of templates](https://www.cnil.fr/modeles/courrier) A trick that companies like to pull is to ask for a copy of a governmental id for any GDPR-related request, so here is the proper reply: > Hello, > > Please be advised that requesting copies of government issued ID is > explicitly against the Guidelines 01/2022 on data subject rights - Right of access > Version 2.1, adopted on 28 March 2023 > (https://www.edpb.europa.eu/system/files/2023-04/edpb_guidelines_202201_data_subject_rights_access_v2_en.pdf). > specifically section 3.3.73 to 3.3.75: > > > 73. In practice, authentication procedures often exist and controllers do not need to introduce additional > > safeguards to prevent unauthorised access to services. In order to enable individuals to access the data > > contained in their accounts (such as an e-mail account, an account on social networks or online shops), > > controllers are most likely to request the logging through the login and password of the user, which in > > such cases should be sufficient to authenticate a data subject36. Furthermore, the data subjects are > > often already authenticated by the controller before entering into a contract or collecting their consent > > to the processing and, as a result, the personal data used to register the individual concerned by the > > processing can also be used as evidence to authenticate the data subject for access purposes37. > > Consequently, it is disproportionate to require a copy of an identity document in the event where the > > data subject making a request is already authenticated by the controller. > > > > 74. It should be emphasised that using a copy of an identity document as a part of the authentication > > process creates a risk for the security of personal data and may lead to unauthorised or unlawful > > processing, and, as such, it should be considered inappropriate, unless it is necessary, suitable, and in > > line with national law. In such cases, the controllers should have systems in place that ensure a level > > of security appropriate to mitigate the higher risks for the rights and freedoms of the data subject to > > receive such data. It is also important to note that authentication by means of an identity card does > > not necessarily help in the online context (e.g. with the use of pseudonyms) if the person concerned > > cannot contribute any other evidence, e.g. further characteristics matching to the user account > > > > 75. Taking into account the fact, that many organisations (e.g. hotels, banks, car rentals) request copies of > > their clients’ ID card, it should generally not be considered an appropriate way of authentication. > > Alternatively, the controller may implement a quick and effective security measure to identify a data > > subject based on the authentication it has previously carried out, e.g. via e-mail or text message > > containing confirmation links, security questions or confirmation codes38. > > Henceforth, I won't be providing you with the government issued ID you > requested. > > Please do update me on the status of my previous request, > keeping in mind that you have N days left to fulfil it. > > Have a nice day,